Sales Operations Manager – Northampton
Job Type : Permanent, Full Time
Salary :
Sales Operations Manager – Northampton
Jonathan Lee Recruitment is seeking an experienced and commercially minded Sales Operations Manager (wherever possible with experience to music and music equipment) to work alongside the Director of Sales on all aspects of the client's global sales management, analysis, tracking and communication of key sales data. This is a full-time role based in Northampton that comes with a favourable salary and benefits package.
As a Sales Operations Manager, you will work alongside the Director of Sales on all aspects of the company's global sales. You will be accountable for ensuring all sales processes are followed, and a strong business rhythm is maintained at all times within the sales department. You'll also work collaboratively with other areas of the business, providing sales input in Marketing, Supply Chain Planning and Training metrics.
In your first few weeks in this Sales Operations Manager role, you can expect to:
– Collect, track, analyse, and communicate key sales data, including monthly 'Global Stock and Sell-Through' dashboards and reporting
– Ensure current sales processes are being followed according to our Quality Management System
– Propose and support the implementation of new sales systems, processes and reporting
– Work with the company's UK/Amazon sales team and our global distribution customers to execute the sales plan.
– Proactively support the global sales channel, working with the Director of Sales and the Sales Managers to ensure:
o Monthly production order intake from our distributors is in line with our clients' budget.
o Sales policies are upheld.
o Global dealer information is collected and analysed to ensure excellent coverage of retailers in all geographies.
o That retailers within the territory carry a representative line-up of their products, backed up by a formalised stocking policy.
o An appropriate commitment to New Product orders by all global distributors according to targets.
o That product launch plans are carried out effectively, ensuring that sufficient 'pipeline fill' has occurred prior to launch.
– Keep the CRM fully updated with contact data and reports.
– Promote and support the use of the clients' training portal worldwide
– Provide the company with ongoing product, market trend and competitor feedback informed from your sales activity.
To apply for this Sales Operations Manager role, you will need advanced knowledge of Microsoft Office, especially Excel. You will also require the following:
– A passion for numbers, especially sales/data analytics and the ability to present insights which lead to profitable activity
– Excellent knowledge of sales administration processes, systems and reporting
– Experience working in a proactive, target focussed, B2B sales environment
– A track record of giving excellent customer service
– Excellent verbal and written communication skills, with the ability to prepare and present data.
– A strong desire to continue developing their commercial skills to the highest level.
– Professional, organised, methodical and able to work under pressure.
Ideally degree or HND qualified and having a qualification or experience in implementing and using Business Intelligence software e.g., Power BI / Tableau, you should also have where possible:
– Worked within the Musical Instrument market and/or be passionate about being part of the industry.
– Play guitar or another musical instrument.
– Knowledge of international logistics / supply chain processes.
You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. Note, some international travel may be required.
To apply for this inclusive and collaborative full-time Sales Operations Manager job in Northampton, please contact Jonathan Lee Recruitment today.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency
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