Sales Support Administrator
Job Type : Permanent, Full Time
Salary :
Scout Recruiting now has a fantastic opportunity for a Sale Support Administrator. Our client, located on the outskirts of Stamford is looking to hire someone to join their small team providing excellent, consistent and professional levels of service to customers and all aspects of the business.
The ideal person will have experience in customer service and administration and enjoy working in a varied and busy role.
This role is Monday to Friday 9-5
Duties:
* Liaising with wholesalers for setting up customers on electronic ordering.
* Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements
* Liaising with engineers, wholesalers and customers to agree installation dates
* Liaising with Hardware regarding equipment orders
* Generating invoices for equipment sales and new installations
* Use of direct debit software.
* Use of payment software to take card payments and add payments into our database.
* Helping with data input where necessary
* Assist and support the sales team with leads.
* Update CRM daily, regarding sales leads, logging every conversation and action including updating the sales team.
* Weekly CRM reporting to Manager.
* Liaising and assisting Customer Services on fuel integration sign-up. Assist and liaise with Installation team surrounding fuel sign up.
* Advise customer enquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
* Upselling equipment to existing customers.
* Responding to marketing campaigns with outbound sales calls.
* To explain, promote and sell Local Loyalty to our customers
* Sign-up to delivery of services and equipment for Local Loyalty
Key Skills:
* You have strong educational qualifications
* You have a proven track record in customer service and administration
* Motivated, outgoing, organised individual with a structured reliable approach to both resolving issues and developing solutions
* You are a confident and clear communicator
* You have a strong work ethic able to work on own initiative.
* Open and honest person, comfortable working as part of a team and contributing confidently to discussions relating to tasks and projects.
* Good listening and problem-solving skills, – a logical thinker with the ability to communicate at all levels.
* You understand the Principles of Accounts (Finance)
More Information
- Address Stamford, Lincolnshire
