Senior Service Advisor
Job Type : Permanent, Full Time
Salary : £26000/annum
Our client is currently recruiting for an Experienced Senior Service Advisor to join their successful Dealership in Eastbourne. We are looking for a highly motivated individual with a passion for providing exceptional levels of customer service.
You will be provided with full dealership and manufacturer training and coaching to ensure you are equipped for success in the role.
About the Role:
* Assisting the Aftersales Manager to oversee the smooth running of the business
* The administration of all aftersales requests i.e. jobcard preparation, bookings, quotes, parts orders via the Pinnacle DMS
* Greeting customers and managing their vehicle progress through the workshop
* Ensuring accurate and proactive use of EVHC to achieve pre-set targets
* Deliver excellent customer satisfaction, exceeding manufacturer targets
About You:
If you are currently an Experienced Senior Service Advisor who has a great understanding of the service process, is customer orientated we would love to discuss this great opportunity with you.
Strong organisational, communication and interpersonal skills are also essential.
We recognise and reward hard work, loyalty and achievements. As well as a competitive salary and bonus scheme’ you will benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing.
The Group focuses on people, they are at the heart of everything we do, whilst sharing the company's team values of Passion, Respect, Commitment, Team-spirit and Fun.
Working HoursMonday – Friday 8.00 – 18.00, Saturdays on Rota
BenefitsCompany Bonus Scheme, Company Pension, Subsidised Vehicle Purchase, Discounted MOT and Servicing
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel
More Information
- Address Eastbourne, East Sussex
