Service Desk Assistant
Job Type : Temporary, Full Time
Salary : £11.50/hour
Location: Cheltenham
Rate: £11.50 per hour
Contract: Temporary
Are you looking for a short-term role where your customer service skills can shine?
Our well-established client is seeking a dependable Service Desk Assistant to join their professional team on a temporary basis. This is an excellent opportunity to contribute to a thriving organization while earning extra income.
Key Responsibilities:
* Delivering exceptional customer service through telephone and email communication.
* Handling inbound queries with professionalism and efficiency.
* Scheduling and confirming appointments.
* Directing calls to appropriate team members.
* Maintaining and updating records in the company database.
* Adhering to company policies and procedures.
Requirements:
* Strong written and verbal communication skills.
* Proven experience in a customer-facing role is highly advantageous.
* Excellent telephone manner and problem-solving abilities.
* Familiarity with Microsoft Office 365 applications (Outlook, Teams).
* Reliable, organized, and detail-oriented.
What We Offer:
* Comprehensive training to ensure your success.
* A welcoming, collaborative work environment.
* Free parking for ease of commuting.
Apply now and make a meaningful impact in this short-term role! Send your CV to Elina at i2i recruitment today.
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion
More Information
- Address Cheltenham, Gloucestershire
