Supervisor
Job Type : Contract, Full Time
Salary : £12.50/hour 24.000 annualy
Job description
Company name: Mitie Healthcare/Retail
Job Title: Supervisor
Pay £12.50
Hours: 06:30-15:00 40h a week
Main duties
* Report any potential service level failure immediately to the Line Manager.
* Monitor and adjust resources for the department to ensure the needs of the hospital are met in conjunction with peaks in demand and that labour is in line with the hours for the service.
* Implement controls and measures to ensure all service levels are achieved across all areas
* Ensures all local client guidelines regarding operation, health and safety and other business areas are followed by Team members always
* Manage absence for the service ensuring return to work interviews are being completed, absence levels are tracked, and the absence management process is being followed.
* Ensure that contractual operational hours are achieved across all areas of responsibility always.
* Ensures specified lines of communication are followed always, with attention to escalation and problem reporting.
* Ensures effective methods of managing holiday bookings, ensuring all entitlement is booked by all staff, and operational cover is maintained.
* Responsible for ensuring there are adequate staffing levels across the department in-line with contract specification and demand
* Plans, allocates and evaluates work carried out by individuals, teams and self & provides and organises information for action
* Ensures that all colleagues are trained in accordance with clients and companies’ requirements
* Communicates in an engaging way and motivating messages are conveyed across all teams.
* Effectively resources the team in line with business requirements
* Manages performance management for their team, ensuring there are mire views completed
* Ensures that engagement action plans are brought to & kept alive across the entire team, creating a positive environment that contributes to making Mitie a great place to work.
* Brings to life the Mitie values daily ensuring they & their teams demonstrate the exceptional every day.
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Person Specification
* Upholds and reflects the vision and values of the Trust and Mitie in all actions and behaviours.
* Flexible approach to working patterns and availability. Seeks to improve productivity and the quality of service.
* Has a strong standard of both literacy and numeracy skills
* Good knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology
* Developed excellent written, verbal communication to support them in their role.
* Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.
* Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles.
* Can effectively plan and manage own workloads, however, understands when to ask for support when needed.
* A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.
* Demonstrates for a positive 'can do' attitude and can flex their style to meet the needs of the business
* Represents Mitie and the client always in a professional, courteous, and confident manner
Apply now 🙂
More Information
- Address Headington, Oxfordshire
