Workshop Controller
Job Type : Permanent, Full Time
Salary : £32000 – £38000/annum Competitive Benefit Package
FG Barnes is a family-owned company established since 1899 and has locations in Guildford, Maidstone, Canterbury & Shoreham representing Vauxhall, Nissan, MG and DAF Brands, as well as a used car supermarket, Car Save Group. As part of our continued growth plans, we are looking to recruit a high calibre individual to join our FG Barnes branch as a Workshop Controller.
What you will be doing as a Workshop Controller:
* Managing and delegating the workload of the Technicians to ensure smooth running of the Workshop
* Managing time and resource is key to ensuring productivity is maximised and that deadlines are adhered to
* Supporting front desk Service Advisors and addressing customer queries
* Responsibility for the quality of Technician output covering all mechanical and report aspects as well as audit compliance
* Ensuring all aspects of Health and Safety are maintained in the Workshop
* Ordering of parts to meet Workshop needs
* Mentoring and developing the Technician team to ensure they meet all aspects of Training and personal development dependent with their grade
What we are looking for:
* The ideal candidate will need to have a proven track record of running an efficient workshop environment as a Workshop Controller
* We would also consider applications from experienced technicians who have demonstrated strong supervisory skills in the previous roles who are looking to make the next step in their career
* The individual should be proactive, process driven, enthusiastic and committed to meet the high quality of work expected and to work within a professional team
* The ability to prioritise and make decisions along with excellent communication skills both verbal and written are also vital to the role
* Able to take initiative and ownership of issues with a proactive can-do attitude
What we need from you:
* Full valid UK driving licence
* Eligibility to work in the UK
* Establish and achieve personal objectives as agreed with Group Aftersales Manager
* You must be able to communicate effectively with customers, in a clear and concise manner
* A team player who offers help and support to others
* Able to multi-task and switch between task
* Willingness to learn and keep up-to-date with product and technical information
* Thrives in a high pressured environment
* The ability to work in a fast paced, dynamic and challenging environment
* The ability to manage your time and workload effectively with minimum supervision
More Information
- Address Guildford, Surrey
